SHIPPING & RETURNS

SHIPPING POLICY

    •    Million Los Angeles by MI’AY is not responsible for shipping carrier delays once an order has shipped.

    •    Customers are responsible for providing accurate shipping information at checkout.

    •    Orders shipped to an incorrect address due to customer error will not be refunded or replaced.

 

Once tracking confirms delivery, the order is considered successfully fulfilled.

 

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LOST, STOLEN, OR DAMAGED PACKAGES

    •    Million Los Angeles by MI’AY is not responsible for lost or stolen packages after delivery confirmation.

    •    Any delivery issues must be resolved directly with the shipping carrier.

    •    Damage claims must be reported within 48 hours of delivery and must include clear photographic evidence of the packaging and product.

 

Any replacement approval is at the sole discretion of Million Los Angeles by MI’AY and does not constitute a refund or return.

 

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PRE-ORDERS & LIMITED RELEASES

    •    All pre-orders are final sale.

    •    Estimated shipping dates are not guaranteed and may change due to production timelines.

    •    Limited releases are produced in restricted quantities and will not be restocked.

 

By purchasing pre-order or limited items, you acknowledge and accept potential delays.

 

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PRODUCT VARIATION DISCLAIMER

 

Minor variations in color, texture, wash, print placement, or finish may occur due to production processes and screen differences. These variations are not considered defects and do not qualify for refunds, returns, or disputes.

 

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FRAUD PREVENTION

 

We reserve the right to:

    •    Cancel orders suspected of fraud

    •    Request additional verification before fulfillment

    •    Refuse service to any individual or entity at our discretion

 

Orders flagged by fraud prevention systems may be delayed or canceled without notice.

 

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INTELLECTUAL PROPERTY

 

All content associated with Million Los Angeles by MI’AY—including logos, designs, artwork, images, text, and branding—is the exclusive intellectual property of Million Los Angeles by MI’AY.

 

Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

 

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RIGHT TO REFUSE SERVICE

 

Million Los Angeles by MI’AY reserves the right to refuse service, cancel orders, or restrict future purchases from any customer who:

    •    Violates store policies

    •    Engages in fraudulent activity

    •    Abuses chargebacks or disputes

    •    Harasses staff or representatives

 

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POLICY ACCEPTANCE

 

By placing an order, you confirm that:

    •    You have read and agreed to all store policies

    •    You understand that all sales are final

    •    You waive the right to chargebacks related to dissatisfaction or refund requests

 

These terms are enforceable to the fullest extent permitted by law.